Voice Concierge is an AI-driven voice assistant designed to manage calls at your golf course. It significantly reduces the workload of your pro shop staff by efficiently handling a variety of tee time booking tasks, accommodating multiple player types (like regular golfers, seniors, or members) with ease.

The system offers exceptional flexibility in presenting your pricing and includes tee sheet optimization not commonly found in other booking systems. For example, you can limit bookings by player type during specific time slots. Once a golfer books for the first time, Voice Concierge remembers their name and preferences, creating a personalized experience.

If a requested tee time is unavailable, the built-in waitlist function notifies golfers when a preferred slot opens up, fostering direct communication through text and driving additional bookings.

Unlike human staff, Voice Concierge requires minimal training—simply instruct it once on how to respond to specific queries, and it will retain that knowledge indefinitely. Always courteous and patient, it provides information on a variety of topics, saving your staff valuable time. Need directions to the course? It can not only provide directions but also text a navigation link. Curious about your driving range? It can give detailed descriptions and pricing information.

Powered by machine learning, Voice Concierge continuously improves its call-handling capabilities. Future enhancements will include data analysis tools to help maximize your facility's revenue potential.

Available 24/7, 365 days a year, Voice Concierge can manage hundreds of calls simultaneously, alleviating staffing needs at your golf course.