Abandoned Call Recovery via Text Message/SMS
Date: Monday, October 26, 2026 | Status: Live 🚀 | Availability: Courses on Courserev V2
📲 Recover Dropped Bookings Automatically with One-Tap Text Message
Never lose a caller halfway through a booking again. We have rolled out Abandoned Call Recovery via text message/SMS, an automated follow-up engine that recaptures interested golfers who hang up or disconnect before finalizing their reservation over the phone.
🔑 How It Works:
Intelligent Tee Sheet Scan: If a golfer calls in but drops off before completing the booking, the system automatically checks your tee sheet for the exact tee time they requested or the closest available slot nearby.
Instant Text Message Follow-Up: The golfer receives a text message with the found tee time details right after the call ends.
One-Word Confirmation: To secure the spot, the golfer simply replies "BOOK" via text message. The reservation is immediately confirmed and synced directly into your tee sheet.
💡 Why Course Managers Love This:
Zero Lost Revenue: Automatically rescues high-intent golfers who had to hang up due to bad reception, a distraction, or lack of time.
Frictionless Re-Engagement: Converts a missed call into a confirmed reservation in seconds without needing a staff callback.
Automated Tee Sheet Protection: Keeps open inventory moving by closing bookings quickly through text.
🛠️ Getting Started:
This flow is already activated for all courses on Courserev V2—no setup or configuration required!