April 30th, 2026
Date: Thursday, April 30, 2026 | Status: Live 🚀 | Availability: All Courses
What’s New?
We’ve officially turned your automated text messages into a fully interactive concierge. Starting today, golfers no longer need to click a link or make a call to manage their reservations—they can simply reply to the text message.
This feature is automatically enabled for all courses across all integrated tee sheet providers.
Key Enhancements:
Conversational SMS Actions: Golfers can now reply to any Courserev text message with natural phrases like:
"Cancel my tee time"
"Book another round for Saturday"
Instant Processing: Our AI processes these requests in real-time, checking the tee sheet and updating the booking (or initiating a new one) without any staff intervention.
Why Your Course Will Love This:
Lowest Friction Possible: Many golfers prefer texting over calling or navigating a website. By meeting them in their SMS app, you’re providing the ultimate convenience.
Higher Engagement: Because it's as easy as replying to a friend, golfers are more likely to communicate changes early, allowing you to fill vacated tee times faster.
Reduced Inbound Calls: Simple requests like "Cancel my time" are now handled entirely via text, keeping your phone lines clear for more complex pro-shop inquiries.
Admin Note:
There is no setup required. All outgoing SMS reminders and confirmations now support these interactive replies. Your dashboard will reflect all changes made via SMS just like any other booking source.
March 30th, 2026
Status: Live 🚀 | Provider: ForeUp | Update Type: Automatic
What’s New?
We’ve officially rolled out our deep integration for the ForeUp Tee Sheet! This update is now live for all courses using ForeUp—no manual activation or configuration is required on your end.
Your AI Voice Concierge and Chatbot now have a "master view" of your entire ForeUp sheet, bringing a new level of intelligence to your course management.
Key Enhancements:
Total Inventory Sync: Courserev now automatically retrieves every booking from your ForeUp sheet. Whether it was booked in the pro-shop, via the ForeUp app, or online, the AI sees it instantly.
Intelligent Golfer Recognition: The AI now identifies callers by matching their data against your entire ForeUp database, allowing for instant history retrieval and personalized service.
Smart "Prepaid" Logic & Call Routing:
Standard Bookings: The AI can still handle "Pay at Counter" edits and cancellations.
Prepaid/Third-Party: If a golfer needs to change an External Prepaid booking, the AI won't just say "no"—it will now offer to forward the call directly to your Pro-Shop for a seamless handoff.
Why this is a Game Changer:
Zero Effort Deployment: This feature is already active. Your AI is smarter today than it was yesterday, with no extra work from your staff.
No More Data Silos: Your AI assistant and your physical tee sheet are now perfectly in sync.
Enhanced Guest Experience: Golfers get immediate answers about their reservations, and if they need a human touch for a prepaid booking, they get a "warm transfer" instead of a dead end.
💡 Pro-Tip for Staff:
Since the AI now offers to forward calls for prepaid bookings, ensure your team is ready to receive these "warm transfers" from the AI Concierge. It’s the perfect way to provide high-touch service for more complex requests.
March 20th, 2026
Status: Live 🚀 | Integration: Sensible Weather + AI Voice ConciergeWhat’s New?
What’s New?
We are excited to announce that our Sensible Weather partnership is now fully integrated into the AI Voice Concierge flow! Your golfers no longer have to wonder about the forecast—our AI now proactively offers them a Weather Guarantee for every booking.
Key Enhancements:
Sensible Weather Promotion: The AI Voice Concierge is now programmed to mention the Weather Guarantee by name, adding professional value to the booking experience.
Dynamic Confirmation Link: After a call, the AI directs the golfer to their "Manage Booking" link (sent via SMS/Email), where the Sensible Weather protection can be added with a single tap.
Seamless Integration: The system automatically identifies eligible bookings and ensures the Sensible Weather offer is presented at the perfect moment in the conversation.
Why this matters:
Revenue Protection: Through our partnership with Sensible, you can offer golfers peace of mind while driving additional value through your digital booking funnel.
Increased Conversions: By mentioning the guarantee during the voice call, you prime the golfer to look for the "Manage Booking" link, significantly increasing the attachment rate of weather protection.
No Manual Work: The AI handles the "pitch" and the digital link handles the transaction and Sensible Weather's dynamic pricing/payouts.
🎙️ Updated AI Voice Script:
"Perfect, [User Name]. You're all set. Your tee time on [Date] at [Time] for [Player Count] players is confirmed. Total fee is [Amount], payable at the pro shop upon arrival.
Also, if you're worried about the forecast, you can now add a Weather Guarantee to your booking using the link in the confirmation text I’m sending you now.
Is there anything else I can help you with today?"
March 20th, 2026
Status: Live 🚀 | Provider: Lightspeed
What’s New?
We’ve overhauled how Courserev interacts with your Lightspeed Tee Sheet. Your AI Voice Concierge and Course Agent Pro are no longer limited to just Courserev bookings—they now have a "birds-eye view" of your entire sheet.
Key Enhancements:
Total Visibility: Courserev now retrieves all bookings from Lightspeed, including those made over the phone, at the pro-shop counter, or via third-party sites.
Smart Recognition: When a golfer calls or chats, the AI instantly recognizes their full booking history (past and future), regardless of where they booked.
Seamless Pro-Shop Handoff: * For standard "Pay at Counter" bookings, the AI can still handle edits and cancellations.
New Logic: If a golfer tries to change an External Prepaid booking, the AI will now offer to forward the call directly to your Pro-Shop for manual handling. No more "I can't help you"—just a smooth transition to your team.
How this helps you:
Reduced Staff Workload: The AI handles the "heavy lifting" of looking up tee times for every caller.
Better Data: Your "Bookings Table" now serves as a single source of truth for all player activity.
Improved Guest Experience: Golfers get immediate answers about their reservations without being put on hold, with a direct line to a human when it's truly needed.