Changelog

Date: Wednesday, June 17, 2026 | Status: 🚀 (Progressive Rollout) | Availability: All Courses (via Scheduled Migration)

We are thrilled to announce the official launch of Courserev V2. This isn't just an update; it’s a complete modernization of our entire ecosystem—from the AI Voice Concierge to the way we sync data with your tee sheet.

🛠️ A Progressive & Personalized Rollout

To ensure a seamless transition with zero interruptions to your daily operations, we are migrating courses to V2 progressively, one by one.

• Personal Coordination: You don't need to take any manual action to start the process.

• Direct Contact: Your dedicated Account Manager will reach out to you via email and phone to confirm your specific migration date.

• White-Glove Support: This individual approach allows us to ensure all your settings and integrations work perfectly from the moment you switch over.

📊 The New & Improved Course Dashboard

We’ve rebuilt the Course Dashboard to be a dedicated, high-performance command center for your course.

• Faster Reporting: Analytics and reporting are now separated from core traffic, meaning your data loads faster even during peak booking hours .

• Better Responsiveness: A new database architecture reduces system contention, making the dashboard feel snappier and more reliable .

• Isolated Performance: The dashboard now operates on its own focused platform, ensuring that updates to other tools don't interfere with your management experience.

📞 Smarter AI Voice Concierge

Voice V2 focuses on human-like quality and lightning-fast responses.

• Dynamic Welcomes: The AI can now recognize returning golfers and mention their booking history or language preferences the moment they say "Hello" .

• Zero-Lag Conversations: We’ve optimized response handling to reduce delays, making the conversation feel much more natural.

• Multilingual Support: Improved handling for various languages and speech timeouts ensures no golfer is left unheard.

🗨️ Next-Gen Chat

We’ve rebuilt our chat from the ground up to be more intuitive and visually engaging.

• Visual Booking Cards: Golfers now see clear, structured cards for their reservations including player count, pricing, and status (Confirmed, On Hold, or Expired) .

• Smart Forms: We’ve replaced fragmented questions with guided forms to capture names, emails, and preferences more accurately .

• Context-Aware Suggestions: New "Quick Reply" chips make interactions faster and more natural for the golfer.

• Enhanced Weather Display: Weather info is now presented with beautiful, easy-to-read icons instead of plain text.

💻 Modernized Web Booking & New User Interface

The booking engine has been redesigned with a completely new UI to focus on clarity, ease of use, and higher conversion rates.

• Redesigned Search Filters: New UI filters make it effortless for golfers to search for and find their preferred tee times.

• New Member & Golfer Area: A dedicated space where golfers can securely log in to manage their profile and account details.

• Centralized Management: Within their new account area, golfers can easily manage their existing bookings, view their waitlist status, and update playing preferences.

⏳ Prioritee V2 (Smart Waitlist)

Our waitlist system is now more intelligent, ensuring your tee sheet stays full even after cancellations.

• Automated Fulfillment: When a spot opens up, the system automatically identifies the best match and sends an instant alert via SMS, Email, or Voice .

• Personalized Alerts: Golfers can set specific preferences for their "ideal" time, group size, and price range .

🛠️ Behind the Scenes: Reliability & Security

We’ve moved to a PostgreSQL database architecture and centralized our security execution. For you, this means faster reporting, stronger data security, and a platform that can handle your busiest holiday weekends without breaking a sweat

⚠️ Keep an eye out for an email from your Account Manager to schedule your upgrade! We look forward to bringing these new capabilities to your course.

Date: Thursday, April 30, 2026 | Status: Live 🚀 | Availability: All Courses

What’s New?

We’ve officially turned your automated text messages into a fully interactive concierge. Starting today, golfers no longer need to click a link or make a call to manage their reservations—they can simply reply to the text message.

This feature is automatically enabled for all courses across all integrated tee sheet providers.

Key Enhancements:

• Conversational SMS Actions: Golfers can now reply to any Courserev text message with natural phrases like:

  • "Cancel my tee time"

  • "Book another round for Saturday"

• Instant Processing: Our AI processes these requests in real-time, checking the tee sheet and updating the booking (or initiating a new one) without any staff intervention.

Why Your Course Will Love This:

1. Lowest Friction Possible: Many golfers prefer texting over calling or navigating a website. By meeting them in their SMS app, you’re providing the ultimate convenience.

2. Higher Engagement: Because it's as easy as replying to a friend, golfers are more likely to communicate changes early, allowing you to fill vacated tee times faster.

3. Reduced Inbound Calls: Simple requests like "Cancel my time" are now handled entirely via text, keeping your phone lines clear for more complex pro-shop inquiries.

Admin Note:

There is no setup required. All outgoing SMS reminders and confirmations now support these interactive replies. Your dashboard will reflect all changes made via SMS just like any other booking source.

Status: Live 🚀 | Provider: ForeUp | Update Type: Automatic

What’s New?

We’ve officially rolled out our deep integration for the ForeUp Tee Sheet! This update is now live for all courses using ForeUp—no manual activation or configuration is required on your end.

Your AI Voice Concierge and Chatbot now have a "master view" of your entire ForeUp sheet, bringing a new level of intelligence to your course management.

Key Enhancements:

• Total Inventory Sync: Courserev now automatically retrieves every booking from your ForeUp sheet. Whether it was booked in the pro-shop, via the ForeUp app, or online, the AI sees it instantly.

• Intelligent Golfer Recognition: The AI now identifies callers by matching their data against your entire ForeUp database, allowing for instant history retrieval and personalized service.

• Smart "Prepaid" Logic & Call Routing:

  • Standard Bookings: The AI can still handle "Pay at Counter" edits and cancellations.

  • Prepaid/Third-Party: If a golfer needs to change an External Prepaid booking, the AI won't just say "no"—it will now offer to forward the call directly to your Pro-Shop for a seamless handoff.

Why this is a Game Changer:

1. Zero Effort Deployment: This feature is already active. Your AI is smarter today than it was yesterday, with no extra work from your staff.

2. No More Data Silos: Your AI assistant and your physical tee sheet are now perfectly in sync.

3. Enhanced Guest Experience: Golfers get immediate answers about their reservations, and if they need a human touch for a prepaid booking, they get a "warm transfer" instead of a dead end.

💡 Pro-Tip for Staff:

Since the AI now offers to forward calls for prepaid bookings, ensure your team is ready to receive these "warm transfers" from the AI Concierge. It’s the perfect way to provide high-touch service for more complex requests.

Status: Live 🚀 | Integration: Sensible Weather + AI Voice ConciergeWhat’s New?

What’s New?

We are excited to announce that our Sensible Weather partnership is now fully integrated into the AI Voice Concierge flow! Your golfers no longer have to wonder about the forecast—our AI now proactively offers them a Weather Guarantee for every booking.

Key Enhancements:

• Sensible Weather Promotion: The AI Voice Concierge is now programmed to mention the Weather Guarantee by name, adding professional value to the booking experience.

• Dynamic Confirmation Link: After a call, the AI directs the golfer to their "Manage Booking" link (sent via SMS/Email), where the Sensible Weather protection can be added with a single tap.

• Seamless Integration: The system automatically identifies eligible bookings and ensures the Sensible Weather offer is presented at the perfect moment in the conversation.

Why this matters:

1. Revenue Protection: Through our partnership with Sensible, you can offer golfers peace of mind while driving additional value through your digital booking funnel.

2. Increased Conversions: By mentioning the guarantee during the voice call, you prime the golfer to look for the "Manage Booking" link, significantly increasing the attachment rate of weather protection.

3. No Manual Work: The AI handles the "pitch" and the digital link handles the transaction and Sensible Weather's dynamic pricing/payouts.

🎙️ Updated AI Voice Script:

"Perfect, [User Name]. You're all set. Your tee time on [Date] at [Time] for [Player Count] players is confirmed. Total fee is [Amount], payable at the pro shop upon arrival.

Also, if you're worried about the forecast, you can now add a Weather Guarantee to your booking using the link in the confirmation text I’m sending you now.

Is there anything else I can help you with today?"

Status: Live 🚀 | Provider: Lightspeed

What’s New?

We’ve overhauled how Courserev interacts with your Lightspeed Tee Sheet. Your AI Voice Concierge and Course Agent Pro are no longer limited to just Courserev bookings—they now have a "birds-eye view" of your entire sheet.

Key Enhancements:

• Total Visibility: Courserev now retrieves all bookings from Lightspeed, including those made over the phone, at the pro-shop counter, or via third-party sites.

• Smart Recognition: When a golfer calls or chats, the AI instantly recognizes their full booking history (past and future), regardless of where they booked.

• Seamless Pro-Shop Handoff: * For standard "Pay at Counter" bookings, the AI can still handle edits and cancellations.

  • New Logic: If a golfer tries to change an External Prepaid booking, the AI will now offer to forward the call directly to your Pro-Shop for manual handling. No more "I can't help you"—just a smooth transition to your team.

How this helps you:

1. Reduced Staff Workload: The AI handles the "heavy lifting" of looking up tee times for every caller.

2. Better Data: Your "Bookings Table" now serves as a single source of truth for all player activity.

3. Improved Guest Experience: Golfers get immediate answers about their reservations without being put on hold, with a direct line to a human when it's truly needed.